absolutely terrible experience! had to wait an eternity for someone to answer the bell and when we finally got in, the staff was on her phone—how rude! and the Wi-Fi? a complete disaster, barely connected at all. after such inconveniences, one would expect an upgrade or something, but nope, just another letdown.

Terrible Wi-Fi connection!!! Room dark and noisy, with strange evening rumbling sounds!!! Temperature control inadequate and bathroom door fails to close properly!!! Prostitution noise echoed throughout the hotel at all hours!!! Improve soundproofing!!!

Loved the HUGE room with immaculate cleanliness! 😍 Super central, so close to all the sights. Only downside was the poor Wi-Fi connection. an amazing stay!

Big room with air conditioning, but noisy at night from the pub below.

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The room was immaculate! I loved having a spacious area to relax in and a balcony. The helpful host made checking in smooth and enjoyable, making me wish I had stayed longer.

The street noise might be annoying if you're a light sleeper. Even though the location is fantastic, the sounds can disrupt the peace at night.

Super convenient location for exploring on foot. Really clean room made our stay pleasant.

The location is ideal, just a short walk to major attractions, making exploration easy and enjoyable. The room was spacious and well-maintained, complete with air conditioning for the summer heat. the noise from surrounding areas could be disruptive, especially at night, and occasional Wi-Fi issues were frustrating. Still, the added free snacks at the bar were a nice touch, enhancing the overall experience.

Great big room with air conditioning. Luggage storage was a nice perk. No pets allowed.

The One Firenze is perfectly located just a 10-minute walk from the train station and the heart of Florence. We walked everywhere, and the room was clean and tidy, featuring high ceilings which made it feel spacious. The staff were welcoming and helpful throughout our stay.

Street noise can be an issue with windows open.

The room was impressively large, featuring high ceilings that made it feel spacious, and the bath had both a shower and tub option. I appreciated having air conditioning to combat the heat during my stay.

The narrow staircase leading to the rooms is a hassle, especially when you're lugging suitcases. Noise is a real issue. you can hear the restaurant below early in the morning and your neighbors walking around above you until late at night. The Wi-Fi situation is a bit of a drag too, as you had to linger in the lobby to access it, and there was an odd mild odor in my room.

spacious double room with exceptional location

clean room, relaxing bathroom

noisy evening

would like to stay longer

Huge room! It had air conditioning and a nice big bathroom. Really clean with a shower and a bath. Staff were super helpful. Location is great, just a short walk to the train station and river. Plus, luggage storage was a nice touch. great stay!

It was just a commendable fit for a brief retreat in Florence with reasonable value. Luggage storage was a nice perk that made the check-out process easier. Be prepared for some street noise if you prefer sleeping with the window open.